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Role of the board in resolving internal conflict


Question Description


A health services organization serves the patient population by providing a multitude of health services in the form of medical expertise for diagnosis, treatment, and long-term care for sustained positive health outcomes. However, as much as health services organizations are a service organization providing care and health service delivery, they too must meet business bottom lines, ensure positive account balances, and adhere to healthcare policies and law. What potential challenge might healthcare administration leaders face when balancing legal, ethical, business, and service obligations of a health services organization?

While a health services organization has as its client the patient population it serves, and the medical and healthcare staff engaged in healthcare delivery, it too must respond to and work within the guidelines of the board in day to day operations. In this way, healthcare administration leaders truly engage in a juggling act to balance the needs and interests of several stakeholders while delivering health services.Reflect on the role of the board in resolving internal conflict between compliance, ethical obligations, and business needs. Think about how healthcare administration leaders might balance these conflicts and potential challenges for effective health services delivery.In 2 or 3 paragraphs explanain the role of the board in resolving internal conflict between compliance, ethical obligations, and business needs. Then, describe how you, as a current or future healthcare administration leader, might address these challenges for a health services organization. Be specific and provide examples.


As a current or future healthcare administration leader, you will likely be involved in the generation of various reports, memos, and briefs for the board of your health services organization. Much like a business analysis case or other formal presentation, Executive Briefs are meant to capture pertinent information to help solicit decision-making and leadership strategies. For health services organizations, Executive Briefs should highlight implications for healthcare delivery and promotion of positive health outcomes as it concerns healthcare policies and law.

For this Assignment, select a health services organization for which you currently work or one with which you are familiar. Then, consider how the implementation of the ACA might impact the key operations of the health services organization you selected. Consider how your health services organization’s strategy may change based on the implementation of ACA. Think about some recommendations you might make to the board of your health services organizations in order to adhere to ACA mandates.

In (2–3 pages)

  • Describe the health services organization you selected and explain why.
  • Explain how implementation of the ACA might affect how your health services organization performs key operations to include: financial, operational, and clinical components for health care delivery.
  • Describe two recommendations to the board of how the implementation of ACA will be reflected in your health services organization’s strategy. Be specific and provide examples.
  • Be sure to include peer-reviewed sources from the literature.


Furrow, B., Greaney, T., Johnson, S., Jost, T., & Schwartz, R. (2013). Health law: Cases, materials, and problems (7th ed.). St. Paul, MN: West Academic Publishing.

  • Pages 305–334
  • Pages 583–638

U.S. Department of Health and Human Services. (2015). Practical guidance for health care governing boards on compliance oversight. Retrieved from…

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