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“For what jobs can training make the biggest difference in product quality or customer service?” is appropriate for upper-level managers to ask.

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Midterm Assessment – Chapters 1-6
Return to Assessment List

Part 1 of 1 – 100.0/
100.0 Points

Question 1 of 20
5.0/ 5.0 Points
Transfer of training refers to successful application of
material learned in training to the job.
Correct
A. True
B. False

Question 2 of 20
5.0/ 5.0 Points
An advantage of intangible assets is they contribute to a
copany’s competitive advantage because they are difficult to duplicate or
imitate.
Correct
A. True
B. False

Question 3 of 20
5.0/ 5.0 Points
Employee engagement is affected most by compensation and
promotion.
Correct
A. True
B. False

Question 4 of 20
5.0/ 5.0 Points
The labor force participation rate of people 55 and over
will decrease between now and 2016.
Correct
A. True
B. False

Question 5 of 20
5.0/ 5.0 Points
Research shows that performance and learning in most jobs
declines to some extent with the agin process.
Correct
A. True
B. False

Question 6 of 20
5.0/ 5.0 Points
Regardless of their level in the company, all managers are
expected to serve as spokespersons to other work units, managers, and vendors.
Correct
A. True
B. False

Question 7 of 20
5.0/ 5.0 Points
To manage successfully in a team environment, managers need
to be trained in people skills.
Correct
A. True
B. False

Question 8 of 20
5.0/ 5.0 Points
Top management supports training in many ways such as
providing vision, serving as sponsor, governor and marketing agent but relies
on experts and trainers for subject matter expertise and training.
Correct
A. True
B. False

Question 9 of 20
5.0/ 5.0 Points
The places a company prefers to obtain human resources to
fill open positions is called assignment flow.
Correct
A. True
B. False

Question 10 of 20
5.0/ 5.0 Points
Among the strengths of the business-embedded model is its
customer orientation, customized solutions, and accountability for training
outcomes.
Correct
A. True
B. False

Question 11 of 20
5.0/ 5.0 Points
“For what jobs can training make the biggest difference
in product quality or customer service?” is appropriate for upper-level
managers to ask.
Correct
A. True
B. False

Question 12 of 20
5.0/ 5.0 Points
Data gathered from focus groups has the disadvantage of
potentially threatening to employees and managers may use the information to
punish rather than train.
Correct
A. True
B. False

Question 13 of 20
5.0/ 5.0 Points
In practice, organizational, person and task analyses are
not conducted in any particular order.
Correct
A. True
B. False

Question 14 of 20
5.0/ 5.0 Points
Determining the cognitive ability requirements of a job is
part of task analysis.
Correct
A. True
B. False

Question 15 of 20
5.0/ 5.0 Points
Reading-to-lean skills searching for and reading information
in manuals, books or charts.
Correct
A. True
B. False

Question 16 of 20
5.0/ 5.0 Points
The lesson plan overview translates the content and sequence
of training activities into a guide that is used by the trainer to help deliver
the training.
Correct
A. True
B. False

Question 17 of 20
5.0/ 5.0 Points
Course objectives are more specific in terms of content and
expected behaviors than program objectives.
Correct
A. True
B. False

Question 18 of 20
5.0/ 5.0 Points
The link between new and previously learned knowledge is the
external condition associated with motor skills.
Correct
A. True
B. False

Question 19 of 20
5.0/ 5.0 Points
Communities of learning are groups of employees who work
together, learn from each other and develop a common understanding of how to
get work accomplished.
Correct
A. True
B. False

Question 20 of 20
5.0/ 5.0 Points
Trainees would learn best by observing and imitating
behaviors of models that are older, recognized experts.
Correct
A. True
B. False

Midterm Assessment – Chapters 1-6Return to Assessment ListPart 1 of 1 – 100.0/
100.0 PointsQuestion 1 of 205.0/ 5.0 PointsTransfer of training refers to successful application of
material learned in training to the job.Correct A. True B. FalseQuestion 2 of 205.0/ 5.0 PointsAn advantage of intangible assets is they contribute to a
copany’s competitive advantage because they are difficult to duplicate or
imitate.Correct A. True B. FalseQuestion 3 of 205.0/ 5.0 PointsEmployee engagement is affected most by compensation and
promotion.Correct A. True B. FalseQuestion 4 of 205.0/ 5.0 PointsThe labor force participation rate of people 55 and over
will decrease between now and 2016.Correct A. True B. FalseQuestion 5 of 205.0/ 5.0 PointsResearch shows that performance and learning in most jobs
declines to some extent with the agin process.Correct A. True B. FalseQuestion 6 of 205.0/ 5.0 PointsRegardless of their level in the company, all managers are
expected to serve as spokespersons to other work units, managers, and vendors.Correct A. True B. FalseQuestion 7 of 205.0/ 5.0 PointsTo manage successfully in a team environment, managers need
to be trained in people skills.Correct A. True B. FalseQuestion 8 of 205.0/ 5.0 PointsTop management supports training in many ways such as
providing vision, serving as sponsor, governor and marketing agent but relies
on experts and trainers for subject matter expertise and training.Correct A. True B. FalseQuestion 9 of 205.0/ 5.0 PointsThe places a company prefers to obtain human resources to
fill open positions is called assignment flow.Correct A. True B. FalseQuestion 10 of 205.0/ 5.0 PointsAmong the strengths of the business-embedded model is its
customer orientation, customized solutions, and accountability for training
outcomes.Correct A. True B. FalseQuestion 11 of 205.0/ 5.0 Points”For what jobs can training make the biggest difference
in product quality or customer service?” is appropriate for upper-level
managers to ask.Correct A. True B. FalseQuestion 12 of 205.0/ 5.0 PointsData gathered from focus groups has the disadvantage of
potentially threatening to employees and managers may use the information to
punish rather than train.Correct A. True B. FalseQuestion 13 of 205.0/ 5.0 PointsIn practice, organizational, person and task analyses are
not conducted in any particular order.Correct A. True B. FalseQuestion 14 of 205.0/ 5.0 PointsDetermining the cognitive ability requirements of a job is
part of task analysis.Correct A. True B. FalseQuestion 15 of 205.0/ 5.0 PointsReading-to-lean skills searching for and reading information
in manuals, books or charts.Correct A. True B. FalseQuestion 16 of 205.0/ 5.0 PointsThe lesson plan overview translates the content and sequence
of training activities into a guide that is used by the trainer to help deliver
the training.Correct A. True B. FalseQuestion 17 of 205.0/ 5.0 PointsCourse objectives are more specific in terms of content and
expected behaviors than program objectives.Correct A. True B. FalseQuestion 18 of 205.0/ 5.0 PointsThe link between new and previously learned knowledge is the
external condition associated with motor skills.Correct A. True B. FalseQuestion 19 of 205.0/ 5.0 PointsCommunities of learning are groups of employees who work
together, learn from each other and develop a common understanding of how to
get work accomplished.Correct A. True B. FalseQuestion 20 of 205.0/ 5.0 PointsTrainees would learn best by observing and imitating
behaviors of models that are older, recognized experts.Correct A. True B. False


 

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“For what jobs can training make the biggest difference in product quality or customer service?” is appropriate for upper-level managers to ask. was first posted on July 22, 2019 at 7:32 am.
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